We will better your customer retention with several points. We will better your current customer lifetime value. We will enlarge your current market share with several points, and we will be able to customize your next segment. Making sure an optimized customer retention and customer lifetime value in the new segment.
Regular rebuttals we encounter. Our customer retention is best in business. The lifetime value of our clients is best in business. There aren’t any segments we can tap with a better value.
Unless your customer retention is 100%, there will be room for improvement. Unless you “own” the complete lifecycle of your clients, there is definitely room for improvement. If there is no segment you can tap for a better value. You need to expand and find a new market or develop a new service.